Mon-Fri 9AM to 8PM (AEST)Choosing an energy provider in today’s dynamic landscape can feel like navigating through a maze of options. Making an informed choice has become pivotal, as it is not just about the monthly bill but the empowerment of your home or business with reliable energy. Let’s simplify this intricate path and help you find the perfect energy solution.
Origin Energy and Energy Australia are the pillars in the Australian energy market. Each provides a unique set of offerings designed to cater to diverse consumers. The choice of a service provider is not just about flipping a coin; it’s about understanding your energy needs and unravelling the intricacies of their services to find the perfect match.
Before delving into the specifics of these energy titans, it’s paramount to understand your own energy needs. Do you require electricity, gas, or both? Identify your consumption pattern and define your budget for the most suitable choice. In this guide, we embark on a journey together, dissecting the offerings of Origin Energy Plans and Energy Australia with a keen eye for detail.
Table of content
- Overview of Origin Energy
- Energy Plans and Packages
- Area of Service Coverage
- Customer Service and Support
- Sustainability Initiatives
- Renewable Facility
- Payment Options
- Overview of Energy Australia
- Energy Plans and Packages
- Area of Service Coverage
- Customer Service and Support
- Sustainability Initiatives
- Renewable Facility
- Payment Options
- Origin Energy vs. Energy Australia: Which is the Best?
- Conclusion
Overview of Origin Energy
In the Energy landscape of Australia, Origin Energy has carved a niche for itself. Through its unwavering commitment to reliability and innovation, it established a vision to empower homes and businesses. Origin Energy seamlessly blends tradition with cutting-edge technology making it a preferred choice for discerning consumers. Origin Energy plans aren’t just about electricity and gas; it’s about illuminating homes, fueling businesses, and powering dreams. At the core of Origin Energy’s mission lies a commitment to not only meet but exceed the Energy needs of every Australian.
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Energy Plans and Packages
Offering a diverse range of energy plans and packages, Origin Energy takes pride in meeting the unique needs of every customer. Meticulously crafted plans to suit your requirements, their energy plans and packages are designed for convenience and affordability. Here are the Origin Energy plans available:
- Basic: The basic plan is a default plan that offers no discounts, benefit periods, or existing fees for Origin Energy rates.
- Everyday Rewards Variable: This is a 12-month fixed rate plan that offers the largest discount off the reference price.
- Go Variable: This plan offers variable rates on a 12-month benefit period. It also includes a discount off the reference price.
- Solar Boost: This plan does not offer any additional discounts. When it comes to solar feed-in tariffs, they are slightly higher than average.
- Solar Boost Plus: Offering the highest solar FiT, this plan allows you to enjoy a solar PV system through Origin Energy.
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Area of Service Coverage
Origin Energy coverage spans far and wide, ensuring that Australians across the country have access to uninterrupted power supply and gas service. The below table will help you understand in which states Origin Energy Australia retails.
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Origin Energy |
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Electricity |
Gas |
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| New South Wales |
Yes |
Yes |
| ACT |
Yes |
Yes |
| Victoria |
Yes |
Yes |
| Queensland |
Yes |
Yes |
| South Australia |
Yes |
Yes |
| Western Australia |
No |
Yes |
| Tasmania |
No |
No |
| Northern Territory |
No |
No |
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Customer Service and Support
Serving as an ideal gas and electricity service provider, Origin Energy’s success lies in its unwavering dedication to customer satisfaction. Formulated with knowledgeable customer service and support teams, they prioritise customers’ concerns. From your billing queries to technical assistance, Origin offers support channels that are accessible and responsive 24/7.
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Sustainability Initiatives
Origin Energy goes beyond being an energy provider in Australia. Their sustainability initiatives are a testament to their commitment to a greener planet. Reducing carbon footprints and promoting eco-friendly practices: Origin Energy is committed to sustainability, which is reflected in every aspect of their operations. Its competitive Origin electricity rates and diverse Origin gas plans cater to various customer needs.
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Payment Options
Understanding the importance of flexibility Origin Energy Australia processors have free payment options. From online payment portals that allow you to settle your bill from the comfort of your home to automated payment systems that ensure your bills are never overdue, Origin Energy ensures that the payment process is as simple as a service delivery. You can pay through a credit card, debit card, phone, post office or check.
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Overview of Energy Australia
In Australia, Energy Australia stands tall as a beacon of reliability and innovation. With a legacy that spans decades, their commitment to quality services, coupled with an unyielding focus on customer satisfaction, has solidified their position as a trusted energy provider.
More than just a utility provider, Energy Australia is a custodian of the nation’s energy landscape. From energy-efficient options to sustainable solutions and budget-friendly plans, Energy Australia’s rates and comprehensive offerings ensure that there’s a perfect fit for everyone. Let’s learn more about their plans, service coverage, and other benefits.
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Energy Plans and Packages
Providing a diverse array of energy plans, Energy Australia has crafted energy plans to cater to various needs. Despite offering a few tariffs, they offer simple and affordable plans. From flexible billing options to comprehensive packages for both electricity and gas, we are designed to meet your energy requirements seamlessly. Here are some plans that Energy Australia offers:
- Basic Home: It is a default market offer that comes with no discounts, benefit periods, or exit fees. Whether it be Energy Australia electricity rates or Energy Australia gas plans.
- Flexi Plan: This is the most simple and flexible plan that comes with low rates for 12 months.
- Balance Plan: Achieve the biggest discount on your total energy bill and off the reference price.
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Area of Service Coverage
Trenching far and wide, Energy Australia services ensure both urban centres and remote regions are illuminated with their services. With their extensive network and uninterrupted power and gas supply, their universal services know no bounds.
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Energy Australia |
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|
Electricity |
Gas |
|
| New South Wales |
Yes |
Yes |
| ACT |
Yes |
Yes |
| Victoria |
Yes |
Yes |
| Queensland |
Yes |
No |
| South Australia |
Yes |
Yes |
| Western Australia |
No |
No |
| Tasmania |
No |
No |
| Northern Territory |
No |
No |
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Customer Service and Support
Offering exceptional customer service Energy Australia support teams are not just knowledgeable but empathetic listeners who understand your concerns. Being accessible and responsible, Energy Australia support channels are available 24/7 through a 24/7 helpline and user-friendly online portals to make sure help is always within reach.
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Sustainability Initiatives
When it comes to environmental stewardship, Energy Australia always takes protective steps with a commitment to a greener planet. From investing in renewable energy projects to community and urban environmental projects, Energy Australia doesn’t just provide power but also contributes to a sustainable future.
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Payment Options
When you are paying your energy bill to Energy Australia, they offer some form of flexibility. Understanding that it can be frustrating to entice someone to switch to another retailer that offers more flexibility, Energy Australia supports online and offline payment systems. You can pay through your credit card, debit card, phone, post office, Centrepay, or through check.
Origin Energy vs. Energy Australia: Which is the Best?
Whether it be Energy Australia or Origin Energy, both retailers have their pros and cons when it comes to the service they render.
The most important thing is to remember that your household or business has specific needs, budgets, and preferences. Origin Energy, with its rich heritage, stands as a testament to stability and customer-centricity.
However, Energy Australia stands as a beacon of innovation and offers tailored solutions, exceptional customer service, and a strong emphasis on renewable energy. Depending on your individual needs, take the time to evaluate your energy requirements, consider your budget constraints, and weigh the importance of sustainability.
Below is a quick comparison table that helps you get a clear idea of the differentiators between Origin Energy and Energy Australia.
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Aspect |
Energy Australia |
Origin Energy |
| Energy Plans and Packages |
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| Service Coverage |
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| Customer Service and Support |
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| Sustainability Initiatives |
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| Renewable Facility |
|
|
| Payment Options |
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Conclusion
After comparing both Energy Australia and Origin Energy, the choice ultimately boils down to priority. It might seem daunting. If you value innovation, personalised solutions, a strong commitment to sustainability, and exceptional customer service, Energy Australia is emerging as a compelling choice.
So, in the energy arena, don’t let your environment impact you, and brighten up your home on the way to a more sustainable and customer-centric energy future. Get in touch with CheapBills to switch to Energy Australia plans that sit right with your requirements and go well within your budget.
How can I switch to Origin Energy?
CheapBills currently does not have Origin as part of its energy supplier panel. Please call directly at 13 24 61 or log on to www.originenergy.com.au if you want to know more about Origin’s comprehensive suite of services.
