We make moving into a new property easier by helping you connect electricity and gas, broadband, and more, all in one place. Whether you need a new connection, same day connection, or help with moving utilities, we’ve got you covered.
About Lumo Energy
Lumo Energy is owned by Snowy Hydro, a known name in the renewable energy sector in Australia. It is acknowledged for its dedication to communities and supplies electricity and gas to residents and businesses in Victoria and South Australia. Whether you are a residential customer switching your electricity or gas provider or moving into a new home. With a focus on good customer service they emphasise offering flexibility without any long-term contracts with customer assistance at its core.
Pros
- 100% Australian-owned retailer
- Competitive electricity and gas rates in VIC and SA
- Lumo Rewards program for SA customers with discounts and vouchers
- $25 gift card each for you and a friend through the refer-a-friend offer
- Fixed energy rates for the first 12 months in VIC
- No disconnection fees and no lock-in contracts
Cons
- Only available in Victoria and South Australia
- Low solar feed-in tariffs, especially in SA
GreenPower option capped at 10% and higher in cost - Limited renewable energy focus despite Snowy Hydro ownership
- Not ideal for customers wanting strong environmental options
What Sets Lumo Energy Apart?
Lumo Energy’s core lies more than an energy retailer, they focus on not just delivering a product or service; they stand out by offering award-winning customer service that exceeds customer expectations, alongside community collaborations and environmentally friendly initiatives. Despite being a newcomer, Lumo Energy has received over a dozen awards for its customer service excellence since 2010.
Lumo Energy Australia provides carbon options and conducts its business operations carbon-neutrally, certified by Climate Active accreditation. It demonstrates its commitment to emissions reduction in operations by utilising Green Power at its premises and choosing video conferencing over travel.
They value supporting communities by collaborating with organisations such as the Adelaide Fringe Festival, the Salvation Army’s ‘Safer in the Home’ campaign, and sports teams like the Melbourne Mavericks and Waverley Night Netball Association.
Where Are Lumo Energy Services Available?
Lumo Energy’s services are available in Victoria and South Australia. The availability of their electricity and gas plans may differ based on your location within these states.
Lumo Energy is currently not on the CheapBills panel, enter your postcode below to view plans available with CheapBills in your region.
Switch to a Lumo Energy Plan
Lumo Energy is currently not part of the Cheap Bills panel. For more information, visit their website. You can also call Lumo Energy at 1300 115 866 Their business hours are Monday to Friday 8.00am – 8.00pm (AEST/AEDT), and Saturday 9:00am – 5:00pm (AEST/AEDT).
Do you live in Victoria, New South Wales, South-East Queensland, South Australia, the ACT or Tasmania? CheapBills can help you compare energy plans from providers on our panel to save money on your bills.
Simply follow the steps below.
- Contact one of our friendly energy experts to compare energy plans by entering your details online or calling 1300 786 045.
- Discuss your unique energy needs.
- Receive our unbiased recommendations of plans from our panel of energy suppliers.
- If you like what you see and make the decision to switch, we’ll take care of everything, 100% free of charge!
- You have a 10-day cooling-off period to review your new plan and make sure you are happy with your choice.
- Relax and enjoy your savings!
Lumo Energy Pricing
Lumo Energy prices fluctuate based on how much energy you consume and where you are located geographically. Although the exact charges may differ from one customer to another customer. you can get an estimate by looking at the Default Market Offer (DMO) or Victorian Default Offer (VDO).
These offers can show you what to expect on your electricity bills and act as a price benchmark for your area. Another option is to use resources that allow you to compare the plans offered by LumoEnergy with those of energy providers and check how Lumo energy rates measure up against industry standards tariffs. There isn’t a standard for gauging Lumo Energy’s gas prices. To get an idea of their rates, it’s best to request a customised quote from Lumo Energy through a comparison platform like Cheap Bills.
