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About Shell
Shell Business Energy provides electricity and gas to large commercial and industrial organisations. The service is built for businesses with high usage, advanced metering and structured energy needs. Plans are not offered to residential or small business customers.
Shell operates close to wholesale markets and provides a range of contract options to suit different approaches to cost management. Customers receive monthly billing, detailed usage reporting, and access to an online portal designed for multi site and high demand operations.
Pros
- Built for large commercial and industrial energy users with high demand.
- Multiple electricity contract types suit different risk and pricing preferences.
- Supports multi site businesses with consolidated billing and reporting.
- Advanced energy portal gives real time usage data and detailed reporting.
- Offers renewable options including GreenPower and power purchase agreements.
Cons
- Not available for residential or small business customers.
- High eligibility thresholds limit access for many operators.
- Complex contract structures may require specialist energy knowledge.
- Some plans include penalties for exceeding agreed usage levels.
- Gas supply is limited to selected states and high use businesses only.
What Sets Shell Energy Apart?
Shell Business Energy operates close to wholesale pricing. This allows businesses to see how energy costs behave and how contract pricing changes over time.
Electricity contracts include fixed and market-linked products such as STEP Index and STEP Online. These products are suitable for organizations that have a high usage and straightforward procurement processes. Gas agreements follow a similar principle, with fixed, pass-through, and hybrid pricing options.
Companies with ten or more locations can also manage energy under one agreement. Billing and reporting remain centralized, and sites can change as the business grows or changes.
Who Owns Shell Energy?
Shell Business Energy is owned by Shell plc, one of the largest energy companies in the world. The Australian business operates as part of Shell’s global energy and trading group.
Shell has operated in Australia for decades across fuel, energy, and infrastructure markets. The business brings global procurement capability into the local commercial energy market.
Ownership by Shell plc provides access to wholesale markets, renewable generation contracts, and long term energy investment. This scale underpins the services offered to large Australian businesses.
Where are Shell Plans Available?
Shell Business Energy supplies electricity to qualifying organisations across the National Electricity Market. This includes New South Wales, Victoria, Queensland, South Australia, and the Australian Capital Territory.
Gas supply is offered in New South Wales, Victoria, Queensland, and South Australia. Access is based on consumption levels rather than geography alone.
Businesses operating across several states can be covered under a single contract. Availability is confirmed after a review of usage history and metering data. This helps match each service to the scale of the operation.
Use the CheapBills Comparison tool to see which plans are offered where you live.
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Electricity Options for Large Businesses
Shell Business Energy provides electricity contracts built for high consumption organisations. Each option reflects a different way to engage with pricing and volume.
Fixed price electricity
Rates are agreed at the start of the contract and remain unchanged. Changes in usage do not trigger penalties. Billing is issued monthly. Sites can be added or removed as operations change. Reporting tools are available through the online portal.
STEP Index electricity
Prices follow daily wholesale market averages. Customers may choose to lock in rates when conditions suit them. This option is intended for businesses using more than five hundred megawatt hours each year. Billing and market data access are provided monthly.
STEP Online electricity
This contract suits organisations consuming more than five gigawatt hours annually. Customers lock in blocks of energy during the term. Usage above agreed limits may incur charges. Monthly billing and detailed reporting are included.
Gas Supply for High Use Operations
Shell supplies natural gas to qualifying businesses in New South Wales, Victoria, Queensland, and South Australia. These contracts are intended for operations with significant demand. Each account includes monthly billing and a dedicated account manager.
Fixed price gas
Rates are set at the beginning of the contract and held for the full term.
Pass through gas
Pricing follows wholesale gas markets. Customers pay a fixed procurement fee. There are no minimum volume requirements.
Hybrid gas
Part of the usage is billed at a fixed rate while the remainder follows wholesale pricing. This option suits businesses with very high annual consumption.
Multi Site Energy Contracts
Shell offers consolidated electricity contracts for organisations operating ten or more sites. These agreements simplify management across large portfolios.
Unbundled contracts
Retail energy rates are fixed per site. Network charges are billed separately. Metering providers can be chosen. Sites may be added or removed as needed.
Bundled contracts
A single rate covers energy, network, and environmental charges. Pricing changes only when network costs change. Site flexibility remains in place.
