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Getting Connected to the NBN

A Step by Step Guide​

To be able to connect to the NBN there are a few things you must take into consideration. To make it easier for you we’ve put together this handy four-step guide that shows you what exactly you need to do to get connected to NBN. Are you wondering how do i connect to the nbn? This guide gives you a breakdown of the necessary steps needed to connect. 

Before going online with the nbn, you’ll need to see if your address can get an NBN installation. After that, pick a plan from one of the available providers. Some connections can be set up on your own using the equipment provided to you. Others might need a visit from a technician to get things running.

Note – Please be aware that due to both delays in the NBN rollout across Australia (was supposed to be finished in July 2020) and the COVID-19 pandemic, the NBN rollout is still happening and is now expected to be finalized by Mid of 2022. Remote areas may face longer connection times than standard locations.

Step 1- Check When NBN Installation Takes Place in Your Area

Step 1- Check When NBN Installation Takes Place in Your Area

Getting connected to the NBN is determined by your location and when installation takes place. Your area might already have been connected to the NBN network. To check if it’s connected or to find out when installation takes place just enter your address in the check your address tool here.

This will automatically tell you if you are connected or not. It will also tell you about any possible delays in your area.

You can register to receive an email or text. When the connection is available

Step 2- Contact Your Retail Service Provider for NBN Connection

Once you’ve checked your address, you’ll be told whether you need a: wireless, wired, or satellite connection.

The type of connection will determine the type of equipment you need to connect to NBN.

To get this set up you must contact your retail service provider of choice. Making the switch to NBN won’t happen automatically. Your retail service provider must be contacted.

If you are renting your landlord should do this on your behalf or just liaise and discuss it with them. In particular, discuss the best location for the equipment required.

Some retail service providers allow self-installation and others will arrange for a technician to come out and set up the connection for you.

Note – Free installation is given in some special medical cases to ensure your phone and medical alarm are connected to the network as quickly as possible.

You must speak to your retail service provider if you believe you come under this category.

Step 3- Ensure all your Devices are NBN Ready and Upgraded

You need to realize that it’s not just your phone and internet that will be affected by the rollout of the NBN.

Your other devices that rely on the current copper network will also be affected.

These include various alarm systems including medical alarms, fire indicator systems, EFTPOS machines, health claim terminals, fax machines, and more.

It’s your responsibility to ensure that when the switch is made that these devices are NBN-ready and are upgraded to the new network.

If not, they will cease to work as they won’t be compatible with the new network.

Please note that you generally have about 18 months from when your area has been connected to the NBN before your old internet and phone services are disconnected.

Please also note that if you are connecting to the NBN via satellite or wireless services, the copper network won’t be disconnected from you.

Always contact your retail service provider for more information along with the NBN.

In some cases, you may also need to contact the manufacturer of your devices for additional information.

Step 4- Be Prepared and Stay Informed about the NBN

By being prepared (following our steps) and staying informed about the NBN you have a much better chance of switching over to NBN with less stress and more satisfaction.

Remember that you’ll be notified by the Australian Government long before the switch to the new network happens.

In the meantime, or at any stage if you are ever unsure about anything or just want to follow up just contact your local service provider or the NBN network.

In addition, keep an eye out for any updates in the media – television, radio, and social media.

 

Choosing the Right NBN Plan

Before you connect to NBN, it is important to look at several factors. The NBN plan you pick will shape your experience at home.

Speed Tiers

NBN plans have different speeds. NBN 25 is good for basic tasks like checking emails or browsing. NBN 50 is better if a few people use the internet at the same time or you watch videos. For larger homes or if you work remotely, NBN 100 is the better option. Select a speed that matches what your household needs. This will help you avoid paying for more than you use.

Data Limits and Unlimited Plans

Some NBN plans have data limits. Some offer unlimited usage. If you often stream movies, play online games, or have multiple people using the internet, it makes sense to choose unlimited. If your internet use is light, a plan with a cap might be enough. Review your habits before getting NBN connected.

Number of Devices and Users

Every device in your home will use data. Laptops, phones, tablets, and TVs all add up. Make sure you select a plan with enough speed and data to keep all users online.

Work and Entertainment Needs

If you work from home, join video meetings, or watch a lot of streaming content, a faster plan is worth it. This helps to keep video calls clear and streaming smooth.

For more information on the NBN as well as getting the right service provider for you, contact our friendly team at Cheap Bills who are ready to assist you.