Mon-Fri 9AM to 9PM (AEST)How to Switch Internet Providers in Australia
Are you tired of slow internet speeds and unreliable connections? It may be time to switch internet providers in Australia. […]
With over 10.5 million customers, Optus is one of Australia’s leading phone and internet providers. They offer a wide range of NBN, Optus 5G, mobile plans and entertainment options, so you’re sure to find the perfect plan or bundle for your home, business or enterprise. Their My Optus app 24/7 customer support model means you’ll always get help when you need it.
Prefer to speak to someone? Call our Australian team now on 1300 786 045
Optus is available throughout Australia, however, the availability of internet services at your address depends on the physical infrastructure available. You can use the coverage maps on the Optus website, or talk to a CheapBills expert to find out if NBN or 5G is available at your home.
Optus internet plans come with a range of useful features to enhance your online experience.
Average of 4.5 Rating among users
Optus has a wide range of flexible NBN plans so you can tailor a solution to meet your home’s internet needs.
At a glance: Unlimited data, month-to-month contract, Ultra WiFi Modem Gen 2 (min spend applies).
At a glance: Unlimited data, month-to-month contract, Ultra WiFi Modem Gen 2 (min spend applies), ultra WiFi booster, McAfee WiFi secure, Netflix.
Once you have chosen your plan you can tailor it to your needs by choosing a speed tier – 50 Mbps, 100 Mbps, 240 Mbps or 600 Mbps, and opting for the BYO modem option or bundling a new modem with your service.
If available at your home, 5G is a great alternative to the NBN for a fast, reliable internet connection. Optus has 3 5G home internet plans to choose from.
At a glance: Unlimited data, 50Mbps max download speed, month-to-month plan, Nokia 5G Modem.
At a glance: Unlimited data, 100Mbps max download speed, month-to-month plan, Nokia 5G Modem.
At a glance: Unlimited data, uncapped download speed, month-to-month plan, Nokia 5G Modem, Netflix.
Here are some Optus Plans:
Plan Name | Speed (Mbps) | Monthly Cost (First 6 Months) | Monthly Cost (Ongoing) | Min Total Cost |
Optus Plus Everyday Basic 4G Plan | Up to 25 Mbps | $49 | $59 | $265 |
Optus Plus Everyday 5G Plan | 45 Mbps | $59 | $69 | $527 |
Optus Plus Everyday Fast 5G Plan | 87 Mbps | $64 | $79 | $532 |
Optus Plus Entertainer Superfast 5G Plan | 210 Mbps | $74 | $99 | $542 |
Optus Plus Everyday Basic NBNâ„¢ Bundle Plan | 25 Mbps | $75 | $75 | $75 |
Optus Plus Everyday NBNâ„¢ Bundle Plan | 50 Mbps | $89 | $89 | $89 |
Optus Plus Everyday Fast NBNâ„¢ Bundle Plan | 100 Mbps | $89 | $99 | $89 |
Optus Plus Family Entertainer NBNâ„¢ Bundle Plan | 50 Mbps | $99 | $109 | $99 |
Optus Plus Everyday Superfast NBNâ„¢ Bundle Plan | 245 Mbps | $99 | $119 | $99 |
Optus Plus Family Entertainer Fast NBNâ„¢ Bundle Plan | 100 Mbps | $109 | $119 | $109 |
Optus Plus Everyday Ultrafast NBNâ„¢ Bundle Plan | 780 Mbps | $109 | $129 | $109 |
Optus Plus Family Entertainer Superfast NBNâ„¢ Bundle Plan | 245 Mbps | $119 | $139 | $119 |
Optus Plus Family Entertainer Ultrafast NBNâ„¢ Bundle Plan | 780 Mbps | $129 | $149 | $129 Â |
Business internet solutions from Optus can help you streamline your business needs and save money at the same time. There are plenty of options on offer to suit your internet requirements and budget.
You can bundle your internet with a range of other business services such as mobile and SIM-Only plans, VoIP or phone lines, phone systems, 1300/1800 numbers, cloud services, network management and device security.
Optus has made an Environmental commitment to understand, manage and minimise the environmental impact of its business operations, investments, products and value chain.Â
Some of the highlights of their environmental work to date include:
In addition, Optus Eco is designed to help customers work towards a more sustainable future.
You can call Optus Customer service and talk to an expert 7 days a week between 9 am and 6 pm on 1800 508 000.
There is also a range of options to help you through your every need, including online and call centre support for sales, accounts and billing, installation, technical support, moving house and business services. You can access support 24/7 through online options.
Look out for special discounts and introductory rates from Optus, which help you save money. On a number of plans, new customers can get lower prices for the first six months. Seasonal promotions or added features like free setup or WiFi boosters are also offered by Optus to improve your internet experience. When comparing Optus plans, these offers guarantee you will get the best deal.
Bundle your internet service with mobile, entertainment, and smart home features. This offers better cost-saving opportunities. SubHub makes your subscriptions easy to manage and much cheaper, including Netflix and Amazon Prime. Also, you can decide what types of smart home devices you wish to purchase to improve your home while remaining connected to high-speed broadband.
Optus is secure whether you are new to the digital world or have joined in recent years. Their Family Entertainer plans include McAfee WiFi Secure to protect your devices from malware, viruses and online threats. It gives you this protection so that your entire household can browse, stream and play easily and confidently at a time when screens are growing increasingly popular. Also, with its Ultra WiFi Modem, Optus gives you parental controls to manage what your family is up to online and keep younger kids safe.
CheapBills can help you compare internet plans from Optus to save money on your bills.
Simply follow the steps below.
Optus 5G home internet uses the latest 5G wireless technology, which can offer faster speeds in areas with strong coverage. NBN uses a mix of fiber-optic cables and other technologies. If 5G is available in your area, it can be a good alternative to NBN with faster speeds and a faster installation process.
Optus’ coverage checker tool will tell you if 5G is available in your area. You can also speak to an CheapBills expert who can advise you if NBN or 5G services are available where you are.
Optus does have a "BYO modem" available with some of their NBN plans. That means you can continue to use your existing modem, given that it's compatible with the Optus network. If you need to, you can choose to bundle a new modem with your plan.
Most Optus internet plans are paid month to month. This means you can cancel or change your plan anytime without a long-term commitment. This lets you be flexible when your internet requirements adjust, for example, if you move house or get a new plan.
New customers at Optus may not have to pay setup fees as part of special offers. NBN and 5G plans usually have low setup costs, especially when bundled with a modem. Make sure to check current offers to see if you can save on installation fees.
Optus is well-known for its affordable prices, excellent customer service, and various plans. They offer smart home features, entertainment bundles like SubHub, and online security tools such as McAfee WiFi Secure. Optus also focuses on improving its 5G and NBN infrastructure to make sure you have a reliable connection.
Yes, Optus Pause allows you to temporarily cut other devices off of your internet connection. This is also useful to control screen time or reduce data usage when you’re away.
Speeds on Optus 5G plans vary. Standard plans are capped at speeds of roughly 50 Mbps in the evenings, while premium plans tend to be uncapped. The actual speed you may experience may vary depending on your location, 5G signal quality and network congestion.
Switching to Optus is easy. You can contact a CheapBills expert or Optus directly to compare plans and choose the best one for your needs. Optus will cancel your current service and schedule your new plan's connection, making sure everything happens smoothly.
Optus Game Pathâ„¢ is an additional feature for NBN users to reduce delays and interruptions during online gaming. This feature makes the connection between your home and the gaming servers more stable and reliable, and during busy gaming times, it also smooths gameplay.
Yes, with Optus you can combine your home internet plan with mobile, entertainment services, and smart home devices. When you bundle, you can save more or get special offers, like discounted subscription services or a lower price on your internet plan.
To end your Optus service, it’s easy with month to month plans. Reach out to Optus customer service or use the My Optus app. You might have to return leased equipment like a modem or booster. You can also see if Optus offers services at your new address and transfer your plan if you are moving.
To compare internet plans including NBN connections and 5G wireless options, call CheapBills on 1300 786 045 or enter your details online.
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