In this Guide
Moving to Australia? Get Covered
Planning a move to Australia? We’ll help you compare and apply for the right overseas visitors health insurance before you land, simple, fast and stress-free.
About EnergyAustralia
EnergyAustralia is one of Australia’s “Big Three” energy companies, servicing more than 1.7 million customers and counting! They offer a wide range of plans for both residential and business customers and the option to tailor your plan to meet your needs, such as an electricity and gas bundle, off-peak tariffs and fixed-term or flexible contracts.
Customers can manage their accounts online or through a mobile app. EnergyAustralia also offers options for carbon neutral electricity and solar energy while continuing to supply power through existing energy networks.
Pros
- Award-winning – No.1 Digital Customer Experience for 6 years running from Global Reviews
- Residential and business plans available
- Carbon-neutral options are available at no cost
- You can choose a no-lock-in, month-to-month contract for flexibility
- Fixed-rate plans are available for peace of mind
Cons
- Prices are often higher than many smaller energy retailers
- Some plans cost more than the reference price in certain regions
- Fees apply when paying by credit card
- Solar feed in tariffs are not among the highest available
- Plan availability can vary by location and network
What Sets EnergyAustralia Apart?
EnergyAustralia is one of the largest gas and electricity providers and producers, but are they the best? Here’s a little bit about them so you can decide for yourself.
EnergyAustralia was established in 1995. Their head offices are based in Melbourne and they service Victoria, New South Wales, Queensland, ACT and South Australia. As well as electricity, EnergyAustralia also offers gas plans, with discounts available for bundling these services.
This forward-thinking retailer has committed to clean energy through renewable energy options and sustainable practices. In addition, ‘On by Energy Australia’ is the innovation branch of the company, bringing EnergyAustralia customers new products and services, designed to provide an easier and more modern service.
As an EnergyAustralia customer, you have a comprehensive range of ways to manage your energy bill, including a web portal and app as well as a WhatsApp customer service option, putting them ahead of the crowd on the digital front.
Who Owns EnergyAustralia?
EnergyAustralia is owned by CLP Group, an energy company based in Hong Kong.
CLP took full ownership in 2011. From that point, EnergyAustralia became a wholly owned part of the group.
Today, the business supplies electricity and gas to households and businesses across Australia. CLP has reviewed its long term position in the local energy market, including possible changes to its investments. EnergyAustralia, however, remains under CLP ownersh
Where are EnergyAustralia Plans Available?
EnergyAustralia offers energy plans across several parts of Australia.Their head office is located in Collin St, Melbourne and their call centre is based in the heart of Geelong.
Homes and businesses can access electricity plans in New South Wales, Victoria, South Australia, South East Queensland, and the Australian Capital Territory. Gas plans are also available in many of these areas.
Not every plan appears in every suburb. Network rules and location matter. To see what applies to your address, you need to check your postcode on the EnergyAustralia website. Use the CheapBills Comparison tool to see which plans are offered where you live.
Compare Energy plans
Compare Energy plans
Explore how a range of broadband speeds can support your needs, and find out your download and upload speeds in seconds with our broadband speed test
What Tariffs Does EnergyAustralia Offer?
Tango Energy keeps things straightforward with its energy prices. Their plans typically have a single rate tariff, meaning you pay the same rate per kilowatt-hour (kWh) of electricity usage, no matter the time of day. This makes it easy to understand your bill and budget accordingly.
Your tariff depends on where you live and the type of meter you have installed at your home or business.
EnergyAustralia offers the below electricity tariffs:
- Time of use
- Demand tariffs
- Single rate
- Off-peak
- Controlled load
- Solar feed-in tariffs (FiT)
For gas customers, EnergyAustralia offers seasonal gas rates and non-seasonal gas rates.
EnergyAustralia Solar Plans
EnergyAustralia offers solar plans for households that already have rooftop solar systems. These plans are built for customers who send excess electricity back to the grid.
The main option is the Solar Max plan. It uses variable electricity rates and includes a higher feed in tariff for a set amount of daily solar exports. Once that daily limit is reached, a lower feed in rate applies. The exact rates depend on your state and local network.
There is no lock in contract. Customers can choose electricity only or bundle electricity with gas where available. Time of use and controlled load tariffs may also be offered depending on the meter and location.
Solar credits appear directly on your bill. To see the rates that apply to your home, you need to check your postcode or review the plan fact sheet before signing up
EnergyAustralia Small Business Plans
EnergyAustralia is a great place to look for great value in energy plans for your small business. You can choose from a standing offer or market offer, and take advantage of tariffs for time of use, controlled load and solar feed-in.
GreenPower is also available to add to your small business plan to help make your energy carbon-neutral.
EnergyAustralia’s small business plans include:
- Basic Business
- Business Balance Plan
- Business Carbon Neutral Flexi
The plan available to you depends on your location and meter type. Talk to CheapBills on 1300 786 045 to find the right EnergyAustralia business energy plan for your needs.
EnergyAustralia Gas Plans for Businesses
EnergyAustralia’s gas plans for businesses have fixed and variable rates. The Business Gas Rate Fix plan offers fixed gas rates, making it cheap for businesses. EnergyAustralia also offers seasonal gas plans depending on usage, letting businesses manage energy at busy times. These plans are great for businesses of any size.
