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Powershop Australia is one of the country’s largest energy providers and is part of Shell Energy Australia. They sell electricity and gas to both homes and businesses in Victoria, New South Wales, South-East Queensland and South Australia. They are committed to Australia’s renewable energy future, with many of their plans providing 100% carbon-neutral energy. If you want to know more about Powershop for your home or business, keep reading!
Residential Powershop plans are available for electricity connections (plus gas in New South Wales and Victoria), offering transparent Powershop electricity rates and appealing extras such as solar power and carbon-neutral options.
The offers available vary depending on the state and distribution network you live in, so make sure you check the latest Powershop rates and compare energy plans with multiple energy providers in your state before you make a switch.
Small businesses can benefit from Powershop rates to help save money on their bills. As well as affordable rates, businesses can access tailored quotes to suit their energy needs, a carbon calculator tool and specialised help if you are moving business premises.
Powershop customers can access the cutting-edge app to help track and control energy usage, access rewards and maximise their savings. The app works with your smart meter to show you when you could be wasting energy, how much energy you’ve used and how much solar power you have generated. You can also manage your account and purchase PowerPacks for full control of your energy bills.
Access discounts on your Powershop rates by purchasing energy in Powerpacks, which come in various dollar amounts with a range of different discounts to suit your budget and the amount of power you need.
You can buy Powerpacks through your online account or the Powershop app. Look out for Special Packs for low Powershop electricity rates to boost your savings, as well as Top Up Packs, GreenPower Packs and Future Packs.
If you have solar panels installed at your home, you can benefit from Powershop Australia’s competitive solar feed-in tariffs and detailed solar insights in the app.
When your solar panels are installed, you will most likely get a net meter. A net meter allows you to be paid for the excess energy you generate and export to the grid. With the Powershop app, you can track exactly how much energy you are using and exporting from your solar power system and optimise your solar’s performance.
Powershop offers residential and business customers the option to purchase GreenPower to minimise the impact of their energy plan on the environment.
GreenPower works by surrendering additional RECs (Renewable Energy Certificates), above the minimum amount required by the Renewable Energy Target. One REC represents one MWh of electricity generated by a GreenPower-accredited renewable energy source.
Making your energy plans a GreenPower plan helps to drive growth in Australia’s renewable energy sector and encourage investment and promotion of clean energy.
You can purchase GreenPower by buying a Powershop energy PowerPack, either online through your account or on the Powershop app. Once purchased, Powershop will surrender RECs on your behalf to match the amount of energy in your PowerPack.
You can support GreenPower through your business by purchasing GreenPower PowerPacks. If 10% or more of your annual electricity usage is through GreenPower, then you will become eligible to use the GreenPower logo on your marketing materials to promote your commitment to a renewable future.
If 50% or more of your electricity usage is through GreenPower, you can list your business on the government’s GreenPower website and receive a GreenPower promotional pack to promote your support to your customers.
If you meet the minimum eligibility requirements, go to the GreenPower website to apply for the GreenPower logo and benefits.
Powershop reviews, as with all companies, receive both positive and negative comments. Customers enjoy having 100% carbon-neutral plans, the expansion of the gas offering and friendly customer service. Some things that customers do not like include the purchase of the company by Shell, the limited number of plans and billing issues.
Powershop has a comprehensive app, so for most of your needs, you can simply log in and self-serve. This includes account management, buying Powerpacks, tracking your energy usage and paying your bill. There is also an online account function where you can perform these tasks.
New customers can also select their preferred plan, sign up online and even download the Powershop energy app so you can try before you buy.
If you prefer to talk to a real person, there are plenty of options available. You can call, Skype or email to get in touch with the customer service and support teams.
Powershop Australia is now part of the Shell Energy Australia group, after being purchased in 2021 from New Zealand’s Meridian Group. The purchase by Shell meant that the company’s Green Electricity rating dropped, however, they remain committed to sustainable practices such as supporting the net-zero target, providing carbon-neutral energy plans and investing in solutions that support decarbonisation.
Powershop is not currently part of our panel of electricity and gas providers. We can compare energy plans from EnergyAustralia, ActewAGL, Covau, Tango Energy, Blue NRG and Energy Locals to find you a great deal in your area.
If you are considering moving your residential or business energy plans to Powershop, visit www.powershop.com.au or call 1800 462 668 to discuss the latest deals and connect now.
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