Aussie Broadband Contact Information and Customer Support
If you are having issues with your Aussie Broadband connection, need assistance with their services or want to sign up […]
Dodo is well known in Australia for their Dodo NBN plans, but you might not know that they also offer Dodo phone plans and energy bundles to over 350,000 happy customers.
Prefer to speak to someone? Call our Australian team now on 1300 786 045
Dodo has easy-to-understand, transparent plans for NBN, SIM-only mobile phone plans and electricity and gas, so you can be sure you are getting what you paid for.
For internet plans Dodo has it all! Every Dodo NBN plan includes your choice of modem to suit your needs, unlimited data, no contract NBN, MyDodo to manage your account and access to savings of up to $10 per month when you bundle with an energy plan.
You can choose a Dodo broadband plan with the internet speed that suits your family’s requirements, starting from 15Mbps for basic SD streaming and web browsing all the way up to 200Mbps for multiplayer online gaming and 8K video streaming.
To find out more about Dodo internet contact the customer service team on 13 Dodo.
You have the choice to either BYO modem for your new Dodo internet plan or add an affordable Dodo modem to your plan.
Dodo modem
BYO modem
Dodo mobile phone plans, powered by the Optus 4G network, are some of the most affordable SIM-only plans around. All Dodo phone plans include unlimited calls, text and MMS, no lock-in contracts, no excess data charges, no set-up costs and the option to add a 5GB data pack for $10.
You can opt for a 2GB, 15GB, 25GB or 45GB plan, with the option to upgrade or downgrade at any time.
You can transfer your current mobile phone number to your new plan when you activate your SIM. It usually takes about 4 hours for your number to transfer so you can be up and running on the same day that you receive your SIM.
If you run out of data during the month, your mobile data speed will be slowed to 1 Mbps, but you won’t be charged any excess data fees. You have the option to buy a data pack to receive extra data for the rest of the month. On the other hand, if you don’t use all your data in a particular month, it will be banked for use in the following month so it won’t go to waste.Â
If you find you are regularly exceeding your data, you should consider upgrading your plan as it can be more cost-effective than buying additional data packs each month.
Dodo energy plans feature competitive rates, solar feed-in tariffs, no lock-in contracts and flexible payment options. PLUS if you choose to bundle your NBN plan and energy with Dodo, you will receive $10 off your internet plan.
You can compare energy Victoria, New South Wales and Queensland with Dodo. For more information about Dodo electricity contact 13 36 36.
Dodo internet outages are caused by issues in the NBN. You can check the status of Dodo services on the Network Status page. If there is no Dodo internet outage shown on the status page, you should check that your modem and router are connected properly and perform a restart. If you have devices connected directly to your modem, you can also try unplugging them.
If you are still experiencing problems with your Dodo internet contact technical support on 1300 060 438 or use the live chat to report your Dodo internet outage.
If your internet is working but seems to be running slowly, you can run a broadband speed test to find out if your download and upload speeds match your plan. Contact Dodo to report consistently slow speeds and receive technical support to optimise your NBN connection.
When it comes to internet providers, having great customer service can make all the difference. Dodo customers can access live chat, use My Dodo or call the customer support team between 9am and 6pm, Monday to Friday.
There is also an extensive range of online resources such as set-up guides, troubleshooting information, bill queries and information for moving house.
Dodo is not currently part of our panel of internet providers. CheapBills currently works with Optus
TPG, Foxtel, Tangerine, More Telecom and Aussie Broadband to compare internet plans.
If you are considering moving Dodo broadband, Dodo mobile plans or Dodo electricity contact Dodo on 1300 060 438 or visit www.dodo.com and connect now.
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